FAQs

Orders and Shipping

What are the shipping costs?

Shipping costs are as follows: for orders shipped within the United States are $75, instead for orders shipped to Switzerland (CH) are €25.

What payment methods are available?

You can pay by credit card (via Stripe) or bank transfer.

Can I pay in instalments?

Yes! Through services like Klarna or PayPal, you can split your payment into multiple instalments.

Can I use a discount or coupon code?

Yes! Discounts are available on our site based on the quantity purchased. If you’ve received a coupon from a doctor or presenter, you can apply it at checkout.

Where can I find my tracking number?

You'll receive it by email as soon as your order is shipped. It will also be available in your personal account on our website. Right after placing your order, you’ll get a confirmation email. Once your order ships, you’ll receive another email with tracking info.

Who is the courier and what are the delivery times?

We use selected express couriers based on destination.

Delivery times are typically 48–72 hours within the EU, and 4–7 business days for non-EU international shipments.

During busy periods (e.g. Black Friday, Christmas), delays may occur.

What should I do if the tracking says "delivered" but I haven’t received my package?

We recommend contacting the courier to file an incident report. If you need help, reach out to our customer service team.

What is your return policy?

You can request a return within 14 days of receiving your order, directly from the order page in your customer account.

Our team will review your request and, if approved, you’ll receive an email with return instructions. Refunds are processed after verifying the product’s integrity. In some cases, handling fees may apply.

General Questions

What are ozone-based capsules and how do they work?

They are a dietary supplement capable of delivering active oxygen to the body systemically. O3ZONE capsules promote overall wellness by improving oxygen delivery to the muscles, helping to reduce fatigue, accelerate recovery, and strengthen the body’s resilience. This is achieved through the stimulation of endogenous antioxidant production and reduction of inflammation.

Are ozone-based capsules safe?

Since they are made only from natural elements—oxygen and lipids essential to our cells (essential fatty acids)—they are free of side effects.

What are the benefits of ozone-based capsules?

They increase oxygen availability, especially to the muscles. As a result, the sensation of tiredness decreases, while the feeling of available energy and general well-being increases.

What are ozonides and how many types are there?

Ozonides are the bonds by which oxygen is linked to oils. It is a stable, non-reactive bond that releases oxygen only inside the cells.

What makes O3Zone different from other supplements on the market?

O3ZONE stands out for its extremely high purity of components and a unique amount of active oxygen. Additionally, the oxygen is adsorbed on powder to allow for a gradual release in the intestine, avoiding any side effects. Our capsule preparation system is patented, and therefore unique.

Who are O3ZONE products recommended for?

At low doses: to improve health and prevent fatigue.

At medium doses: for anti-inflammatory effects.

At high doses: as a supportive aid in individuals recovered from or with stabilized cancer conditions.

Can O3ZONE replace other antioxidant supplements?

At low doses, it induces the endogenous production of antioxidants by activating the Antioxidant Responsive Elements, allowing the body to select the most suitable antioxidants for its condition. Through this mechanism, O3ZONE is more effective and more physiological than the external administration of high doses of specific antioxidants.

What is the science behind O3ZONE products?

Six years of preclinical research and four years of clinical application have led to a thorough understanding of the mechanisms of action and the development of highly effective and safe formulations. The studies were conducted by independent academic institutions and published in leading international scientific journals.

Product Information

Are your capsules suitable for vegetarians or vegans?

Yes, they are made solely from plant-based compounds and oxygen.

Are ozone-based capsules safe?

Yes.

How should the capsules be stored? Do they need refrigeration?

They can be stored for up to 7 days at room temperature, provided it's below 25°C. For longer periods, it is preferable (though not necessary) to store them at temperatures below 15°C.

How long can they stay out of the fridge, especially in summer?

Up to 7 days, as long as the temperature stays below 25°C.

What are the products' ingredients?

Highly purified vegetable oils, highly purified oxygen, cellulose, algae.

What’s the difference between sunflower oil and pantothenic acid?

Sunflower oil is a blend of vegetable oils. Pantothenic acid is a heat-sensitive vitamin (Vitamin B5) that acts as a cofactor for Coenzyme A, used by cells to produce metabolic energy.

What is the difference between O3ZONE 00 and Plus capsules?

The dosage: respectively 150, and 350 mg of ozonised oil adsorbed. Additionally, O3ZONE Plus uses pure oleic acid, while O3ZONE 00 uses sunflower oil.

Why does the O3ZONE Plus package indicate a dose of 10 capsules per day?

The dose of 10 capsules is the maximum allowed. However, it may be exceeded following personalised recommendations from your doctor.

Why does the O3ZONE 00 package indicate a dose of 3 capsules per day, yet a doctor might recommend more?

The label shows the standard generally recommended dose. However, in specific conditions such as inflammatory states, a doctor or specialist may suggest a higher dose for a more targeted effect. Always follow the personalized guidance of your healthcare professional.

Where do the ingredients used in O3ZONE capsules come from?

From highly purified oils and oxygen, certified to the highest standards and processed under accredited, controlled conditions.

Are O3ZONE products tested by independent laboratories?

Yes. Independent academic and accredited laboratories have tested the quality, stability, and effectiveness of the products.

Is O3ZONE certified by regulatory authorities?

O3ZONE is certified in accordance with the regulations of the Ministry of Health of Italy, Belgium, Czechoslovakia, Estonia, Finland, France, Germany, Ireland, Latvia, Luxembourg, Malta, Portugal, Slovakia, and Sweden — and O3ZONE Sport is certified by the Cologne List®: no doping, no long-term side effects.

Do O3Zone products have side effects?

O3ZONE products are made exclusively from natural ingredients like oils and oxygen and generally have no side effects. In very rare cases (≤1%), a mild sensation of bloating or intestinal gas may occur during the first few days of treatment, which usually resolves on its own.

Usage and Dosage

How should ozone-based capsules be taken?

Capsules should be swallowed on an empty stomach, ideally at least 60 minutes before or after meals.

If swallowing is difficult, capsules can be opened and the contents emulsified in water, although this may reduce effectiveness by about 30% due to interaction with acidic gastric pH.

How long before or after meals should they be taken?

At least 30 minutes, preferably 1 hour.

Can I take the capsules with other supplements or medications?

Yes, as long as there’s at least a 1-hour gap.

How much time should I wait between taking medications and O3Zone?

At least 1 hour.

Can I take them all at once instead of splitting the dose?

No. The intake should be split into two doses daily (morning and evening) to maintain maximum effectiveness over time.

Is it necessary to take O3Zone products every day to see benefits?

Yes, consistency is key to the treatment’s effectiveness.

The first results are visible after 15 days, with maximum results from the third month of continuous administration.